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The fine print that's no fun to read is right here.

Booking & Refund policy

Australia & New Zealand

All Mojosurf customers must reconfirm their bookings with Mojosurf office 48 hours prior to start date. Mojosurf reserves the right to postpone or cancel any adventure due to any natural disasters such as; bushfires, floods or humongous, gigantic waves. Mojosurf 100% surf guarantee only applies to lessons and training and this part will be refunded if Mojosurf fall short in their instructions. If cancellation occurs within 30 days from departure, 25% of payment will be retained by Mojosurf. No refund will be given if cancelled within 14 days of departure. A $55AUD fee is applicable for any date changes within 3 days of start date. This applies to all Australian & New Zealand products except for Byron Bay ½ Day Surf Adventures, Sydney Day Trip and Spot X Surf & Stays where Mojosurf will only charge if changed within 24 hours of start date. All products can be booked open dated although travel needs to commence within 12 months of the booking date and Mojosurf recommends booking at least 14 days prior to commencement, subject to availability. Mojosurf recommends that all persons take out full comprehensive personal travel insurance (that includes surfing) as whilst all care is taken, Mojosurf are not responsible for injuries or medical expenses, personal accident, non-refundable tour costs, loss or damage of property/equipment whilst traveling on Mojosurf tours or undertaking a service/activity that Mojosurf, Mojosurf partners or third party operators contracted through Mojosurf, or other Mojosurf travellers recommend or include as part of our tour packages. We do not take responsibility for loss or damage of your personal property no matter how caused. All surfing participants must be able to swim for at least 50 metres unassisted. Mojosurf itineraries are subject to change. All Mojosurf Australia & New Zealand prices are in AUD



Bali & Beyond

All Mojosurf customers must reconfirm their bookings with Mojosurf office 48 hours prior to start date. Mojosurf reserves the right to postpone or cancel any adventure due to any natural disasters such as;bushfires,volcanic eruptions, floods or humongous, gigantic waves. Mojosurf 100% surf guarantee only applies to lessons and training and this part will be refunded if Mojosurf fall short in their instructions. If cancellation occurs within 30 days from departure, 25% of payment will be retained by Mojosurf. No refund will be given if cancelled within 14 days of departure. A $60USD fee is applicable for any date changes within 7 days of start date. All products can be booked open dated although travel needs to commence within 12 months of the booking date and Mojosurf recommends booking at least 14 days prior to commencement, subject to availability. Mojosurf recommends that all persons take out full comprehensive personal travel insurance (that includes surfing) as whilst all care is taken, Mojosurf are not responsible for injuries or medical expenses, personal accident, non-refundable tour costs, loss or damage of property/equipment whilst traveling on Mojosurf tours or undertaking a service/activity that Mojosurf, Mojosurf partners or third party operators contracted through Mojosurf, or other Mojosurf travellers recommend or include as part of our tour packages. We do not take responsibility for loss or damage of your personal property no matter how caused. All surfing participants must be able to swim for at least 50 metres unassisted. Mojosurf itineraries are subject to change. All Mojosurf Bali & Beyond prices are in USD.



Security and Privacy Statement

Information collected

Information collected by Mojosurf is personal information, as defined by the Privacy Act 1998. This data includes your first name, last name, email address, telephone number and any medical conditions or special requirements.

How the information is used

Mojosurf uses your personal information so you can identify yourself when making an online booking or registration, to contact you about a specific booking or registration, and to keep you informed of events that may be of interest to you. Your personal information is not used for commercial purposes and is not distributed to any other organisation for any purpose.

Security

The Mojosurf booking site is protected by 128-bit Secure Sockets Layer technology. This is indicated by the padlock symbol on your browser and means that all data sent between your browser and the server is encrypted, including your log in, profile and credit card details. Credit card transactions are processed immediately using a secure payment gateway to the banking system, so we do not store your credit card details and provide you with instant feedback on the status of a transaction